TERMS & CONDITIONS

Crème Group Ltd 

This website www.way--v.com (the “Site”) is operated by or on behalf of Crème Group Ltd d/b/a WAY-V (“Crème”, “we”, “us” and “our”).

Please carefully read the following Terms and Conditions before using the Site. These terms and conditions, policies and all other documents referred to on the Site set out the legal terms that apply to your use of the Site. If at any time you do not agree to these Terms of Use, please do not use this Site.

By purchasing any of the products offered on the Site, you represent that you are legally capable of entering into binding contracts, and you are the age of majority in your country. You should print a copy of these Terms and Conditions for future reference.

Product Information

Certain products, price and availability are subject to change at any time without prior notice. We attempt to be as precise as possible in the description of the products. We cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free. Although we attempt to display the colours accurately, we cannot guarantee that your computer monitor’s display of any colour will be exact. Please contact our Customer Service if you would like more information about a specific product.

The products sold are supplied for your domestic and private use only. We have no association and/or affiliation with the brands whose items are offered for sale on its website/app. Crème Group LTD does not guarantee or warrant the quality or performance of any products or services not manufactured or performed by us.

Orders and availability

You may check and correct any input errors in your order until the point at which you submit your order to us.

After placing an order, you will receive an order confirmation email from us acknowledging that we have received your order. Please note that this is an acknowledgement only and does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to cancel any order, limit the order quantity on any item and/or refuse service to any customer.

Price and payment

The prices displayed on the Site are quoted in Pounds Sterling (GBP).

Prices include VAT where applicable and Standard delivery costs. Please note, shipping costs vary depending on the size, weight, destination of your order and chosen delivery method. The total shipping cost will appear at the checkout.

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation.

It is always conceivable that, despite our best efforts, some of the products listed on the Site may be incorrectly priced. We will normally check prices as part of our procedures so that, where a product's correct price is less than our stated price, we will charge you the lower amount. If a product’s correct price is different than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or refuse your order and notify you of such rejection. We reserve the right to cancel your order under these circumstances.

Payment for all orders must be made on the checkout page using an acceptable payment method as set forth on the checkout page.

Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for any such charge.

Offers, promotions & discount codes

These can be used in part-payment of the price of product(s) ordered online, subject to the Terms and Conditions under which they were issued. Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant product(s) stated. Please note, discount codes cannot be redeemed for cash.

Crème Group LTD reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel any promotion due to system error or unforeseen problems at any time. Please carefully read the official rules or terms that may accompany each promotion, offer, coupon, discount and/or contest. Promotional offers and discounts do not apply to gift cards or taxes. Discounts will appear at checkout and may or may not be eligible to be combined with any other offers or discounts.

Delivery

We will confirm the acceptance of your order by sending you a dispatch confirmation email.

Your order will be sent to the delivery address you specify when placing your order.If your delivery address is geographically isolated, it is possible that we may not be able to deliver there. If that is the case, we will notify you before we accept your order. We reserve the right not to deliver to any country that is prohibited by applicable export laws. Orders cannot be delivered to PO Box or similar addresses. Products within a single order cannot be delivered to different addresses.

Deliveries are made by third party carriers contracted by us. Please note that all orders require signature upon delivery.

Custom Duties and Taxes

If your order is for delivery outside the United Kingdom, it may be opened and inspected by customs authorities. It may also be subject to import duties, taxes and fees which are levied when the delivery reaches the specified destination. You are responsible for the payment for all said import duties, taxes and fees. We have no control over these charges and cannot predict their amount. You are responsible for complying with all applicable laws and regulations of the country for which the Product(s) are destined. We will not be liable for any breach by you of any such laws. Please contact your local customs office for further information before placing your order. In the possible event that you return an item, the import duties, taxes and fees will not be refunded. You will be responsible for reclaiming import duties from your local customs office.

Risk and ownership

The product(s) ordered will be at your risk from the time of delivery or collection. Ownership of the product(s) ordered will also pass to you on delivery or collection, provided full payment of all sums due in respect of the product(s), including any delivery charges, has been received.

Links

The Site may contain links to third party websites, offers and/or promotions. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. Crème Group LTD is not responsible for the content of these third-party sites including without limitation, any link contained in these sites, or any changes or updates to these sites, or for any other materials, products, or services provided by them.

Please note, third-party links on this site do not imply any endorsement or association with any third-party sites or their operators or promoters.

Cancellation Rights

You might be able to cancel or change your order before it has entered the shipping process. Please e-mail us immediately after placing your order to cancel or request any changes. If you modify an order and its price changes, you will be asked to pay the difference. Conversely, we will reimburse you for any overpayment. Once your order has shipped, we cannot make any changes to the shipping address.

We are not able to offer returns unless we discover it is unlawful or illegal to sell the item you ordered. However, nothing in these Terms is intended to override your ordinary legal rights and we will comply with our legal obligations to accept returns and issue refunds where otherwise required by law.

In the event that your withdrawal request is accepted, we will reserve the right to refuse late returns or items that are not in the same condition you received them in.

Please note, return requests must be submitted within 3 days of the delivery date, and item(s) must be shipped back within 7 days of an approved request. Your withdrawal period ends 14 days after you receive your order. If the Items do not comply or are sent outside of this window are subject to refusal and may be sent back to you.

Prohibited uses

Except to the extent expressly set out in these Terms and Conditions, you are prohibited to: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or local regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You may only use the Site for non-commercial use and only in accordance with these Terms and Conditions.

All rights granted to you under these Terms and Conditions will terminate immediately in the event of breaching any of the prohibited uses.

Disclaimers

We make no representation, warranty or as to the accuracy, completeness, currency, correctness, integrity, quality, reliability, fitness for purpose or originality of any Content and, to the fullest extent permitted by law, Crème disclaims all such representations and warranties, including but not limited to warranties of merchant ability and fitness for a particular purpose, all implied warranties, conditions and other terms of any kind. We accept no liability for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost revenue, lost savings, lost profits, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Some jurisdictions do not allow the exclusion of implied warranties or the limitation of liability for consequential or incidental damage, so the above exclusion may not apply to you.

Trademarks and Copyrights

Nothing in these Terms and Conditions gives you any rights in respect of any intellectual property owned by us and you acknowledge that you do not acquire any ownership rights by downloading content from the Site.

WAY-V is a registered trademark in the UK and other countries. WAY-V trademarks may not be used without the permission of Crème Group Ltd and specifically should not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Crème Group Ltd. All use of any WAY-V trademarks, both registered and unregistered, as well as all good will which arises from such use, inures to the sole and exclusive benefit of Crème Group Ltd. Please note that all other trademarks, product names and company names or logos on the Site are the property of their respective owners.

Any rights not expressly granted herein are reserved.

Communications

Any information, communication or material you transmit to the Site by electronic mail or otherwise, including data, questions, comments or suggestions will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by Crème for any purpose, including but not limited to reproduction, transmission, disclosure, broadcast, publication and posting. Moreover, Crème is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the Site, you assign all ownership, title, and interest by assignment of such content to Crème. To the extent such assignment is ineffective for any reason you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant Crème the right to use the name that you submit with any review or comment, if any, in connection with such communication. 

If any provision of these Terms and Conditions is found to be unenforceable, all other provisions shall remain unaffected.

Indemnification

You agree to defend, indemnify and hold harmless Crème and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless, assigns against any and all claims, damages, costs and expenses, including reasonable attorneys’ fees and costs, arising from or related to your use of the Site or your violation of any law.

Our liability

Except for any liability that, by law, may not be limited or excluded in no event. Our liability to you for any losses you suffer from any order from our Site shall not exceed the purchase price of the relevant Product(s) and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any order that is caused by events outside our reasonable control.

Please note, we will not be liable and do not guarantee that any Content or anything on the Site will be free from viruses and/or other code that may have contaminated or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

Termination

These Terms and Conditions are effective unless and until terminated by either you or us. We reserve the right, in its sole discretion, to terminate your use of the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to our Services (or any part thereof) for any or no reason in its sole discretion.

Governing law

These Terms and Conditions shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws or choice of laws principles. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Changes to these Terms and Conditions

We reserve the right, in our sole discretion, to change at any time the format of the Site and/or Content from time to time. You expressly acknowledge and agree that it is your responsibility to check periodically for any changes we may make to these Terms and Conditions. Your continued use of this Site following the posting of changes to these Terms of Use or other policies means you accept the changes.

Crème Group Ltd details

Crème Group Ltd is a company incorporated in England and Wales with registered number 13361743 whose registered address is 30 Blythe House, Kennington Park Road, London, United Kingdom, SE11 5TY and it operates the Website www.way--v.com.  

Contact Information

Please submit any questions you have about these Terms and Conditions or an order you have placed or ordering in general by email to support@way--v.com